Privacy

Privacy Commitments Summary

ElectricRidesHQ.com takes your privacy very seriously. We know that we want to see clear, easy-to-read information about privacy commitments and policy when we use sites, so we are committed to offering the same experience on ElectricRidesHQ.com Site. That said, we have made our Privacy Policy (“Policy”) easy to find and hopefully easy to read. We are always listening to users and customers and we welcome your questions, comments doubts and suggestions regarding our Policy, and invite you to contact us at Support@ElectricRidesHQ.com.

Introductions

Our privacy commitments are integral to the way we do business every day. These apply to everyone who has a relationship with ElectricRidesHQ.com— including customers, vendors and Site visitors. Working in conjunction with Shopify, we strive to protect your privacy and to keep your personal information safe. We will not sell your personal information to anyone, for any purpose. Our business processes are transparent so we will fully disclose our Policy in plain English, and make our Policy easily accessible to all of our users and customers. We will notify you of revisions to our Policy, in advance. 

Effective Date and Detailed Updating the ElectricRidesHQ.com Privacy Policy

This Privacy Policy is effective upon acceptance; for current users, the effective date began on June 1st, 2019.

ElectricRidesHQ.com reserves the right, at our discretion, to change, modify, add or remove portions of this Privacy Policy at any time by posting the changes. We may also give additional notice, such as an e-mail message or messaging within the ElectricRidesHQ.com site. You will be deemed to have accepted such changes by continuing to use the Site. Except as otherwise stated, all amended terms shall automatically be effective 30 days after they are initially posted. By using the Site, you accept and consent to this Policy and to our collection, use, disclosure and storage of your personal information as described in this Policy. If you do not accept this Policy, we ask that you refrain from use of the Site.

Links to Third Party Sites

The Site may contain links to third party websites such as google and microsoft. We are not responsible for the privacy policies, practices, or content of sites owned by others to which you may link or that may be linked from the Site. We encourage you to review the privacy policies and terms and conditions of those sites so that you understand how those sites collect, use, and share your information. This Policy applies exclusively to the information that we collect from our Site and does not apply to information that ElectricRidesHQ.com may collect by any alternative means or media.

About California Privacy Rights

We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party that is participating in a contest or other promotion on ElectricRidesHQ.com. If you do ask ElectricRidesHQ.com to share your personal information with a third party for its marketing purposes, We will only share information in connection with that specific promotion, as We do not share information with any third party (other than our service providers) on a continual basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide personal information on one of our sites.

Collection of Site Information and Data

You are not required to reveal any personal information about yourself to browse the Site. However, once you choose to share your personal information, you consent to the transfer and storage of such information on our servers located in the United States. We collect personally identifiable information in connection with your use of the Site. The types of personal information collected may include your name, user name, address, email address, phone number, device ID, computer and connection information, statistics on page views, Site traffic, advertising data, IP address and standard web log information as examples. We may also collect non-personal and anonymous information to be used in an aggregate fashion. For example, we may collect your system-related information to be used for system administration purposes, to help diagnose problems, to monitor traffic patterns, to determine which services are used most frequently and to assess Site usage. Notwithstanding anything to the contrary in this Policy, we may collect and store the following personal information:(i) transactional information based on your activities on the Site (e.g., purchases, sales, and content you share or that is related to your account); (ii) correspondence through the Site, community discussions, chats, and possible dispute resolution; (iii) billing, shipping and other information you provide to purchase, sell or ship an item; and (iv) information you submit to us, such as information to authenticate your identity.

Children and Minors

This Site is not intended for children under the age of 18 and shall not be accessed or used by them. ElectricRidesHQ.com does not knowingly or specifically collect personal information from users under 18 years of age. In the event that ElectricRidesHQ.com becomes aware that it has collected personal information from a user under 18 years of age, ElectricRidesHQ.com will take steps to delete such information from its database.

Use and Retention of Site Information

We use information that we collect to assist us in improving and managing our operations. By using the Site, you consent that we may use and retain your personal information (i) to provide services to users of the Site in accordance with the general purposes of the Site and to support your specific requests; (ii) to verify or compare personal information with third parties to ensure accuracy; (iii) for the transmission of promotional messages, special offers, service updates or other information about our services, based on your Preferences Settings; (iv) to prevent, detect, and investigate fraud or potentially prohibited or illegal activities; (v) to enforce our User Agreement; (vi) to resolve disputes, collect fees and troubleshoot problems; (vii) to measure, tailor and improve our services, content and advertising; (viii) to send auto-dialed and prerecorded messages regarding transactions and fee collections to the telephone numbers (including wireless and cellular) you have provided us; and (xi) to comply with laws and assist with investigations. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@ElectricRidesHQ.com. Certain personal information from closed accounts may be retained (a) if required by law or regulation, to cooperate with law enforcement, or to comply with our legal obligations; (b) to prevent fraud or prohibited or illegal activity; (c) to collect fees owed to ElectricRidesHQ.com or other users; (d) to resolve disputes; (e) to troubleshoot problems; (f) to enforce our User Agreement or (g) in compliance with our records retention program. We will not share, distribute, sell or rent your personal information to third parties for their marketing purposes without your express consent. If you do not want to receive marketing communications from us or participate in our advertising customization programs, you may indicate your preference by unsubscribing or as indicated in the communication or advertisement itself. We may aggregate your information with information we obtain from others companies and use it to enhance our services, content and advertisements.

Google Analytics and Microsoft Analytics

As previously mentioned, the Site uses Google Analytics and Microsoft Analytics, web analytics services provided by Google, Inc. (“Google”) and Microsoft Inc. These Analytics services provide tools to help us analyze users’ demographics and general interests, such as gender, age, affinity categories, and in-market segments on a anonymous basis. Using cookies stored on your web browser, Google compiles reports analyzing use of the Site and the demographics and interests of Site users. Google may share the data it collects with other Google services and may use the data to contextualize and personalize ads of its own advertising network. You may opt out of all Analytics data collection at http://www.networkadvertising.org/choices. You may also prevent your data from being used by Google Analytics by installing a Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Disclosure of Information

We may disclose your personal information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (i) enforce or apply the User Agreement; (ii) comply with legal or regulatory requirements; (iii) protect the rights, property or safety of ElectricRidesHQ.com, our users or other third parties; or (iv) prevent a crime or protect larger initiatives like national security. We may also disclose your personal information to (i) ElectricRidesHQ.com affiliated companies, in order to provide content and/or services to you in conjunction with such affiliates or to detect, investigate and prevent violations of the policies of ElectricRidesHQ.com or its affiliates; (ii) ElectricRidesHQ.com-contracted third party service providers, including fraud investigators and bill collectors; (iii) other business entities, in connection with exploring a merger, acquisition or purchase of substantially all of our assets; and (iv) third parties to whom you request ElectricRidesHQ.com send your personal information or for whom you authorize such disclosure. Additionally, if ElectricRidesHQ.com becomes the subject of a bankruptcy or insolvency proceeding, whether voluntary or involuntary, ElectricRidesHQ.com or its trustee in bankruptcy may disclose, assign, sell, license or otherwise transfer such information in a transaction approved by the appropriate court(s). If ElectricRidesHQ.com mergers with, acquires or is acquired by, or sells substantially all of its assets to another entity, your personal information may be disclosed, transferred, assigned, licensed, distributed, and/or sold as part of ElectricRidesHQ.com or its assets, to such other entity or entities.

Using Information from ElectricRidesHQ.com

To complete transactions and collect payments, ElectricRidesHQ.com facilitates the exchange of personal and financial information between users. This Policy applies only to the use, disclosure and retention of information ElectricRidesHQ.com collects from you and does not apply to information you share with third parties or that third parties share with you. ElectricRidesHQ.com cannot guarantee the privacy or security of your personal information. Please review the privacy and security policies and practices of other users to whom you may disclose your personal information. Likewise, please share your own privacy and security policies and practices with other users with whom you may transact or communicate. You agree to use the personal information of other users only for (i) using services offered through ElectricRidesHQ.com (e.g., shipping and fulfillment); (ii) considering or completing permissible transactions; or (iii) other purposes for which you obtain a user’s written consent.

Cookies

From time to time, we may use “cookies”, “web beacons” or similar technology for the convenience of our users and to enhance your overall experience in using the Site. A cookie is a small text file that is recorded either temporarily or persistently on your hard drive by a web page server and is not used to deliver viruses or other harmful programs to your computer. Instead, cookies enable us to recognize a user without requiring the user to repeatedly log in when using the Site. Web beacons are graphics designed to collect web log information such as pages viewed or messages opened. You may decline ElectricRidesHQ.com cookies as allowed by your browser; however, this may interfere with your use of our services or the Site. By relying on cookies, web beacons, and similar technology, we may be able to deliver a more efficient service that is more personalized for each user. Additionally, these technologies may allow us to monitor traffic patterns, Site usage, and session information to make the Site more useful.

Registration and Sharing Through Third-Party Services

We may offer single sign-on services that allow you to use third party login credentials to sign into ElectricRidesHQ.com. With your permission, ElectricRidesHQ.com may also transfer profile information contained in your third-party profile. ElectricRidesHQ.com may also, for your use, enable you to import information about whom you are connected to, such as importing contacts from other third parties, as well as enable you to share information with those third-party sites. 

Site Security and Your Personal Information

We use various security tools to protect your personal information, which is stored on servers located in the United States and Canada, against unauthorized access. Nevertheless, third parties or other users may attempt to unlawfully intercept or access communications, data, and personal information and may successfully obtain and misuse your personal information collected from our Site. As a result, despite our efforts to protect your privacy, you agree and understand that we cannot promise or guarantee the privacy of your personal information or communications.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site ElectricRidesHQ.com prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

If your questions are not answered on or via this website, please contact us.